Shipping policy

Shipping Policy

 

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing times may be slightly longer.

 

Shipping Methods & Estimated Delivery

- Switzerland (domestic): 2–5 business days

- Europe: 5–10 business days

- Rest of the world: 10–20 business days

 

Delivery times are estimates and may vary depending on the carrier and destination.

 

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order.

 

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package via the carrier's website.

 

Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.

 

Contact Us

If you have any questions about your shipment, please don't hesitate to reach out to us through our contact page.